Honest comparison
AiIVRs vs PolyAI — 17 minutes vs 3-6 months
PolyAI takes 3-6 months and $150K+ per year with opaque pricing. AiIVRs goes live in 17 minutes at $0.006/intent. No contracts. No minimums. Cancel anytime.
Feature
AiIVRs
PolyAI
Deployment time
✓17 minutes
3-6 months
Pricing model
✓Per intent ($0.006), transparent
Custom contract, opaque
Annual cost
✓Pay-as-you-go from $72/year
$150,000+/year
Pricing transparency
✓Public, on website
Requires sales conversation
Integration
✓Zero — no code needed
Deep backend integration required
Technical requirement
✓100% non-developer, non-technical
Project team + vendor team required
Minimum commitment
✓None — cancel anytime
Annual contract required
Sales Discovery
✓$0.006/intent + commission only on conversion
Not available
CRM value routing
✓4 automatic journey modes
Custom built per deployment
Frustration detection
✓Real-time + 3-second AI hot-swap
Basic sentiment analysis
Languages
✓59 auto-detected per call
Custom multilingual build required
Existing IVR stays live
✓Yes — zero downtime, instant rollback
Full migration required
Self-service
✓CX managers run everything
Vendor-managed only
Try each journey live — no signup needed
Pricing: AiIVRs vs PolyAI
AiIVRs
Annual minimumNone
Per-intent cost$0.006/intent
Journey 1: Lower Cost$0.006/intent flat
Journey 2: Sales Discovery$0.006 + commission on conversion only
Journey 3: Frustration Recovery$0.006 → $0.018 on escalation
Journey 4: Value Routing$0.006–$0.018 CRM-driven
100K intents/month$600/month
Setup/onboarding$0 (17 min self-service)
PolyAI
Annual minimum$150,000+ estimated
Per-intent costCustom (undisclosed)
Journey 1: Lower CostCustom quote
Journey 2: Sales DiscoveryNot available
Journey 3: Frustration RecoveryCustom quote
Journey 4: Value RoutingCustom development cost
100K intents/monthCustom quote required
Setup/onboarding3-6 month project cost
Why CX managers choose AiIVRs over PolyAI
✓ 17 minutes vs 3-6 months — orders of magnitude faster to production
✓ Transparent per-intent pricing vs opaque contracts requiring sales calls
✓ No minimum commitment — start with 1 IVR, scale when ready, cancel anytime
✓ 100% non-technical — CX managers deploy without IT teams or vendor project managers
✓ 4 journey models: Lower Cost, Sales Discovery (zero-risk revenue), Frustration Recovery, Value Routing — all built-in
✓ Sales Discovery: same $0.006/intent, free leads, commission only on conversions — not available on PolyAI at any price
✓ CRM-driven value routing built-in — PolyAI requires custom development per deployment
✓ 59 languages auto-detected per call — no custom multilingual build needed
✓ Your existing IVR stays live — zero-risk parallel deployment with instant rollback
✓ Self-service platform — no dependency on vendor team for changes or scaling
Where PolyAI may fit
● Managed service model for organizations that prefer vendor-led implementation
● Omnichannel deployment across voice, chat, and SMS channels
Bottom line
PolyAI is a managed enterprise service with 3-6 month timelines, $150K+ annual contracts, and opaque pricing. AiIVRs is for CX managers who want transparent per-intent pricing, 4 journey models including zero-risk Sales Discovery, 17-minute deployment, and complete self-service control — no vendor dependency, no contracts, no minimums.
Don't compare on paper. Compare on a live call.
Try all 4 journeys. Watch per-intent cost calculate in real-time. No signup. No credit card.