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AI IVR for Banking & Finance
Your banking IVR, powered by AI. In 17 minutes.
Balance checks in 5 seconds. Card blocking instant. Loan queries resolved — not transferred. 59 languages. Per-intent pricing. Zero integration with your core banking.
Intents AI resolves for banking & finance
Each intent resolved in seconds. Per-intent pricing from $0.005.
Account balance
Customer says "check my balance" — AI authenticates and responds with exact amount, account type, last transaction.
~5 seconds
Card blocking
"Block my card" — AI confirms card details, blocks immediately, confirms via SMS. No agent needed.
~8 seconds
Loan EMI inquiry
"What is my EMI?" — AI pulls loan details, calculates next EMI, due date, outstanding balance.
~6 seconds
Mini statement
"Show my last 5 transactions" — AI reads last 5 debits/credits with amounts, merchants, dates.
~10 seconds
FD rates
"What are your FD rates?" — AI provides current rates by tenure. Can initiate FD booking.
~7 seconds
Fund transfer
"Transfer ₹5000 to Rajesh" — AI confirms beneficiary, amount, authenticates, completes transfer.
~15 seconds
Before vs after AiIVRs
CSAT
2.8→4.5
Containment
28%→82%
Avg resolution
2.5 min→5 sec
Cost per call
$0.04→$0.005
Banking & Finance challenges AiIVRs solves
Problem: Customers wait 3+ minutes navigating IVR menus for a simple balance check
AiIVRs: AI resolves balance in 5 seconds. No menu tree. Customer speaks, AI answers.
Problem: Card blocking requires agent transfer — 8-minute average wait
AiIVRs: AI blocks the card instantly. Confirms via SMS. Zero agent involvement.
Problem: HNI customers get the same experience as routine callers
AiIVRs: CRM-driven routing: Gold customers get premium AI (Exp 2). Routine stays cost-efficient (Exp 5). Automatic.
Problem: Regional language callers can't navigate English IVR
AiIVRs: 10 Indian languages + 49 global. Auto-detected per call. Hindi, Tamil, Telugu — native voice, not translation.
Compliance + security for banking & finance
✓ RBI data localization✓ On-premise deployment✓ PCI DSS ready✓ SOC 2 Type II✓ Tenant isolation✓ Call recording + audit trail✓ India data residency✓ GDPR compliant
Try AI IVR for banking & finance — live.
Hear AI resolve your sector's real intents. 17 minutes to production. No IT.