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AI IVR for Healthcare

Patient calls handled with empathy and speed. By AI.

Appointments, prescriptions, lab results, billing — resolved in seconds. HIPAA compliant. Frustration detection built in. 59 languages.

Intents AI resolves for healthcare

Each intent resolved in seconds. Per-intent pricing from $0.005.

Appointment booking
"I need to see Dr. Sharma" — AI checks availability, books slot, sends confirmation SMS.
~10 seconds
Prescription refill
"Refill my blood pressure medication" — AI verifies prescription, checks refill eligibility, processes.
~8 seconds
Lab results
"Are my blood test results ready?" — AI checks status, reads results if authorized, or schedules callback.
~6 seconds
Doctor availability
"Is Dr. Patel available this week?" — AI shows open slots across days, specialties, locations.
~5 seconds
Billing inquiry
"What do I owe?" — AI pulls outstanding balance, itemized charges, payment options.
~7 seconds
Insurance verification
"Is my procedure covered?" — AI checks plan details, coverage, co-pay estimate.
~12 seconds

Before vs after AiIVRs

CSAT
2.9→4.6
Containment
22%→75%
No-show reduction
18%→8%
Cost per call
$0.06→$0.005

Healthcare challenges AiIVRs solves

Problem: Patients wait 10+ minutes to book a simple appointment
AiIVRs: AI books in 10 seconds. Sends SMS confirmation. No-show reminders automated.
Problem: After-hours calls go to voicemail — patients feel unheard
AiIVRs: AI handles calls 24/7. Urgent cases flagged and escalated immediately.
Problem: Anxious patients need empathy, not a phone tree
AiIVRs: Frustration detection triggers empathetic AI within 3 seconds. Voice tone adapts.
Problem: Multilingual patient population can't navigate English IVR
AiIVRs: 59 languages auto-detected. Hindi, Tamil, Spanish, Arabic — native voices.

Compliance + security for healthcare

✓ HIPAA compliant✓ On-premise deployment✓ SOC 2 Type II✓ ISO 27001✓ Patient data encryption✓ Full audit trail✓ GDPR compliant✓ BAA available

Try AI IVR for healthcare — live.

Hear AI resolve your sector's real intents. 17 minutes to production. No IT.