🏨
AI IVR for Hospitality
Reservations, room service, concierge — AI that sounds like your best front desk.
Guests expect instant service. AI handles booking, check-in, room service, and concierge — in 59 languages, 24/7, with the warmth of your best staff.
Intents AI resolves for hospitality
Each intent resolved in seconds. Per-intent pricing from $0.005.
Room booking
"Book a room for March 15-17" — AI checks availability, room types, rates. Confirms booking instantly.
~12 seconds
Check-in
"I'm arriving at 2pm, can I check in early?" — AI checks availability, confirms early check-in, sends room details.
~8 seconds
Room service
"Send a club sandwich to room 412" — AI takes order, confirms items, estimated delivery time.
~10 seconds
Spa reservation
"Book a massage for tomorrow 3pm" — AI checks spa availability, books slot, confirms.
~8 seconds
Late checkout
"Can I check out at 2pm instead of noon?" — AI checks availability, approves or offers alternatives.
~6 seconds
Concierge
"Book a table at a good Italian restaurant nearby" — AI recommends, books, sends confirmation.
~15 seconds
Before vs after AiIVRs
Guest satisfaction
3.0→4.7
Containment
20%→76%
Response time
2 min→5 sec
Cost per call
$0.06→$0.005
Hospitality challenges AiIVRs solves
Problem: Front desk overwhelmed during peak check-in/check-out hours
AiIVRs: AI handles phone inquiries. Front desk focuses on in-person guests.
Problem: International guests can't communicate needs in English
AiIVRs: 59 languages auto-detected. Arabic, Mandarin, Japanese, French — native voices.
Problem: Room service orders get lost or delayed during busy periods
AiIVRs: AI takes orders accurately, sends to kitchen system directly. No transcription errors.
Problem: Upsell opportunities missed — guests don't know about spa, dining, tours
AiIVRs: Sales Discovery: after resolving request, AI mentions one relevant upgrade or service.
Compliance + security for hospitality
✓ GDPR compliant✓ PCI DSS ready✓ Multi-property support✓ On-premise available✓ Data residency (EU/US/UAE)✓ Call recording✓ Guest data privacy✓ API integration
Try AI IVR for hospitality — live.
Hear AI resolve your sector's real intents. 17 minutes to production. No IT.